Editor's Review
🌟 Index is your go-to solution for enhancing customer communication, designed specifically for small businesses. It brings together powerful tools that make interacting with your customers easier and more efficient. With features like instant auto-reply, texting shortcuts, and customer notes, Index helps you manage conversations seamlessly. 🚀
📞 Get a dedicated business phone number with Index! This local number can work alongside your existing one or replace it entirely. It powers all of Index's communication tools, ensuring you're always connected. 💬
⏰ Never miss an opportunity with Auto-Reply! Index automatically sends a custom text message when you miss a call, keeping the conversation alive. Share important details like business hours and links to help win new customers. 🔗
📲 The Texting Toolbar offers shortcuts for interacting with customers right from your text thread. Create reusable templates for common questions, book appointments, request payments, and collect reviews—all with a simple tap. ✍️
🗂️ Save important customer details easily and reference them quickly to add a personal touch to every conversation. Organize customers into lists for sharing updates and offers. 🏷️
📊 Reach customers the way they prefer! 89% of customers prefer texting businesses. Index’s text-based features empower you to connect with customers on their terms. 💯
💼 Index provides powerful tools to manage customer interactions with the convenience of text. Download Index today to start your risk-free 7-day trial. Cancel anytime! 👍
Features
Dedicated business phone number
Automatic replies to missed calls
Texting shortcuts for common questions
Customer information capture and organization
Text-based customer communication
Reusable templates for quick responses
Appointment booking via text
Payment requests through text
Pros
Enhances customer communication effectively
Offers texting shortcuts for quicker responses
Organizes customer information for personalized interactions
Cons
Requires a subscription after the 7-day trial
Reliance on texting may not suit all customers